Contact
The fastest way to reach us is by email. All enquiries go to the same inbox, but a subject line that matches the categories below helps us route things faster.
General enquiries
For anything not covered below, email lowkeycapdev@gmail.com.
Reporting question errors
If you spot a question that looks wrong, out of date, or ambiguous, email lowkeycapdev@gmail.com with the subject line "Question correction — [subject name]" (for example, "Question correction — Air Law"). Please include the full question text and your suggested fix or the reference you are citing.
Subscription / billing
For questions about your subscription, refunds, or invoices, email lowkeycapdev@gmail.com and reference the email address you used when subscribing so we can find your account.
Privacy requests
For data access, correction, or deletion requests under our privacy policy, email lowkeycapdev@gmail.com.
Response time
We aim to reply within three business days. Question corrections may take a little longer if a syllabus or regulation check is needed before updating the question pool. This site is run by a single person rather than a support team, so thanks in advance for your patience if a reply takes a day or two extra around weekends and public holidays.